Privacy Policy

Personal Information You Provide to Us

We collect personal information that you voluntarily provide when you:

• Register for the Services.
• Express interest in obtaining information about us or our products and services.
• Participate in activities on the Services.
• Contact us directly.

The personal information we collect depends on your interactions with us and the Services, your choices, and the products and features you use. This information may include:

• Names
• Phone numbers
• Email addresses
• Mailing addresses

We use this information to identify you and determine the best way to contact you in order to assist with your inquiry effectively.

Application Data

If you use our application(s), we may also collect the following information if you choose to provide us with access or permission:

• Geolocation Information: We may request access to or permission to use location-based information from your mobile device, either continuously or while using our mobile application(s), to provide location-based services. You can change our access or permissions in your device's settings.

This information is primarily used to maintain the security and operation of our application(s), troubleshoot issues, and support internal analytics and reporting.

All personal information you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information Automatically Collected

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (e.g., name or contact information) but may include device and usage information such as:

• IP address
• Browser and device characteristics
• Operating system
• Language preferences
• Referring URLs
• Device name
• Country, location, and information about how and when you use our Services

This information is primarily needed to maintain the security and operation of our Services, and for internal analytics and reporting purposes. We may also collect information through cookies and similar technologies.

The information we collect includes:

• Log and Usage Data: Service-related, diagnostic, usage, and performance information that our servers automatically collect when you access or use our Services, which we record in log files.
• Device Data: Information about your computer, phone, tablet, or other devices you use to access the Services. Depending on the device used, this data may include your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, internet service provider and/or mobile carrier, operating system, and system configuration information.
• Location Data: Information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services.

We process your personal information for various reasons depending on how you interact with our Services, including:

• Account Creation and Authentication: To facilitate account creation and logins, and to manage user accounts.
• Vital Interests: To process your information when necessary to protect an individual’s vital interests, such as preventing harm.

If you are located in the EU or UK, this section applies to you.

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on to process your personal information. These may include:

• Consent: We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time.
• Legal Obligations: We may process your information where necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency.
• Vital Interests: We may process your information where necessary to protect your vital interests or those of a third party.

If you are located in Canada, this section applies to you.

We follow the requirements of the Personal Information Protection and Electronic Documents Act (PIPEDA) to protect your information. We may process your information if you have given us specific permission (i.e., express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e., implied consent). You can withdraw your consent at any time.

In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent.

Vendors, Consultants, and Other Third-Party Service Providers

We may share your personal information with related companies of CHCNAV, as well as with third-party vendors, service providers, contractors, or agents ("third parties") who perform services for us or on our behalf and require access to your information to do so. The categories of third parties with whom we may share your personal information include, but are not limited to:

• Ad Networks
• Data Analytics Services
• Retargeting Platforms
• Sales & Marketing Tools
• Social Networks

We may also share your personal information in the following situations:

• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Google Maps Platform APIs: We may share your information with certain Google Maps Platform APIs (e.g., Google Maps API, Places API).
• Affiliates: We may share your information with our affiliates, in which case we will require them to honor this privacy policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
• Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.

We may use cookies and similar tracking technologies (e.g., web beacons and pixels) to collect information when you interact with our Services. These technologies help us maintain the security of our Services, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.

We also allow third parties and service providers to use these technologies on our Services for analytics and advertising, including to manage and display advertisements tailored to your interests.

You can opt out of these tracking technologies as described in our Cookie Notice.

Our servers are located in Singapore. If you access our Services from outside Singapore, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information in other countries.

If you are a resident in the European Economic Area (EEA), United Kingdom (UK), or Switzerland, please note that these countries may not necessarily have data protection laws or other similar laws as comprehensive as those in your country. However, we will take all necessary measures to protect your personal information in accordance with this privacy policy and applicable law.

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (e.g., for tax, accounting, or other legal obligations). None of the purposes in this policy will require us to keep your personal information longer than the duration of your account with us. You also have the option to contact us at any time to request the deletion of all your personal information.

When we no longer have a legitimate business need to process your personal information, we will either delete or anonymize it. If this is not possible (e.g., because your personal information is stored in backup archives), we will securely store your personal information and isolate it from further processing until deletion is possible.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

Although we do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

We do not knowingly collect or solicit personal information from, or market to, children under 18 years of age, nor do we knowingly sell such personal information. By using the Services, you confirm that you are at least 18 years old or that you are the parent or guardian of a minor and consent to their use of the Services. If we become aware that we have collected personal information from users under 18 years of age, we will deactivate the account and take reasonable steps to promptly delete such information from our records. If you believe we may have any data from or about children under 18, please contact us immediately at marketing@chcnav.com.

Depending on your region (e.g., EEA, UK, Switzerland, Canada), you may have certain rights under applicable data protection laws. These may include:

• Right to Access: Request access to and obtain a copy of your personal information.
• Right to Rectification: Request correction of inaccuracies in your personal information.
• Right to Erasure: Request deletion of your personal information.
• Right to Restrict Processing: Request restriction of the processing of your personal information.
• Right to Data Portability: Request to receive your personal information in a structured, commonly used, and machine-readable format.
• Right to Object: Object to the processing of your personal information under certain circumstances.

You can make such requests by contacting us using the details provided in the "How Can You Contact Us About This Privacy Policy?" section below.

If you are a resident of certain U.S. states (e.g., California, Colorado, Connecticut, Florida, Texas), you may have specific rights regarding your personal information, such as:

• Right to Access: Request access to the personal information we maintain about you.
• Right to Correction: Request correction of inaccuracies.
• Right to Deletion: Request deletion of your personal information.
• Right to Opt-Out: Opt out of the processing of your personal information for targeted advertising, sale, or profiling.

These rights may be limited in some circumstances by applicable law.

Based on the applicable laws of your country or state of residence in the U.S., you may have the right to request access to, update, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. To request to review, update, or delete your personal information, please submit a data subject access request.

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this Privacy Policy. If we make material changes, we may notify you by prominently posting a notice or by directly sending you a notification. We encourage you to review this Privacy Policy frequently to stay informed about how we are protecting your information.

If you have questions or comments about this policy, you may email us at marketing@chcnav.com or contact us by post at:

Shanghai Huace Navigation Technology Ltd.
Corporate Communication Department
577 Songying Road
Qingpu, 201703
Shanghai, China